Rewriting the Rules: Finding Opportunity in Unprecedented Times
The proverbial saying “Necessity is the mother of invention” has never been more apt than during this crisis. To overcome the myriad challenges brought about by Covid-19, companies have pivoted to remote work, adopted new practices to keep critical frontline workers safe, created solutions to keep supply chains open, developed new ways to gain access to capital and so much more, in record time.
But are these changes simply solutions just for right now? Or can they be applied in an ongoing way to bolster operations once this difficult time has passed? CNBC’s @Work Summit will examine the ways top leaders are innovating to thrive today and which advancements will make work more efficient and more rewarding in the future.
Stewart Butterfield is the CEO and co-founder of Slack. For more than 20 years, he has been an entrepreneur, designer and technology leader, usually all at once.
In 2013, Stewart and his team launched Slack, which has transformed business communication. Today, Slack is the Digital HQ connecting people, tools, customers and partners to break down communication silos, embrace flexibility and automate work across organizations.
In 2003, Stewart co-founded Flickr, one of the pioneers of image sharing and the social web. As CEO, he built Flickr into one of the largest web services in the world.
Stewart has been regularly recognized for the foresight and innovation that has helped him build two companies that have reimagined the way we use technology to communicate, collaborate, share and store information. He was named one of the 100 Most Influential People in the World by Time Magazine, one of the Top 50 Leaders by BusinessWeek and the Technology Innovator of the Year by the Wall Street Journal; he has been included on Vanity Fair’s New Establishment List, the Recode 100 and Advertising Age’s Creativity 50.
Stewart has a BA in Philosophy from the University of Victoria and a MPhil in Philosophy from the University of Cambridge.
Sandra L. Rivera is executive vice president and chief people officer at Intel Corporation. She leads Intel’s Human Resources organization and is responsible for driving greater business results through a culture that embraces diversity and inclusion as well as being responsible for the company’s policies and programs related to human resources worldwide.
Before assuming her current role, she led the Network Platforms Group, which was a global organization of over 3,000 employees that drove the transformation of network infrastructure to Intel-based solutions and enabled breakthrough ways to integrate Intel’s silicon and software portfolio to create greater customer value. The organization was one of the Data Center Group’s fastest-growing businesses, enabling Intel to become a market leader for network logic silicon, an annual $20 billion market segment.
Rivera joined Intel in 2000 as a marketing director after the acquisition of Dialogic Corporation. Before joining Intel, Rivera co-founded and served as president of The CTI Authority, and served as president of the computer telephony division at Catalyst Telecom.
Rivera holds a bachelor’s degree in electrical engineering from Pennsylvania State University. She sits on the Equinix board of directors and is a member of the Intel Hispanic Leadership Council.
Vasant M. Prabhu has been our chief financial officer since February 2015 and vice chairman since May 2019. In his role, he oversees Visa’s financial strategies, planning and reporting, in addition to all finance operations and investor relations.
Mr. Prabhu joined Visa from NBCUniversal Media, LLC, where he served as chief financial officer, overseeing the company’s finance function as well as the operations and technical services division. Prior to joining NBCUniversal in 2014, Mr. Prabhu served as the chief financial officer for Starwood Hotels and Resorts Worldwide, Inc. since 2004. In 2010, Mr. Prabhu was named vice chairman of Starwood. At Starwood, he was responsible for all financial functions, information technology and a range of corporate functions. He also served as executive vice president and chief financial officer for Safeway Inc., and held senior leadership roles at The McGraw-Hill Companies, Inc., PepsiCo, Inc. and Booz Allen Hamilton. Mr. Prabhu is currently a member of the board of directors of Mattel, Inc.
Mr. Prabhu holds a B.S. in Engineering from the Indian Institute of Technology and an MBA from the University of Chicago.
Chuck Robbins is the Chairman and Chief Executive Officer of Cisco. He assumed the role of CEO on July 26, 2015 and was elected Chairman of the Board on December 11, 2017.
As Chairman and CEO, Chuck is focused on helping companies, cities and countries around the world as they look to Cisco to connect everything and everyone by building the highly secure, intelligent platform for digital business.
Over his 20 years at Cisco, he has served as Senior Vice President of Worldwide Field Operations, where he led the Worldwide Sales and Partner Organizations, and helped drive and execute many of the company's investment areas and strategy shifts; Senior Vice President of The Americas, Cisco's largest geographic region; Senior Vice President of U.S. Enterprise, Commercial and Canada; Senior Vice President of U.S. Commercial Sales; and Segment Vice President, U.S. and Canada channel organization, where he was instrumental in helping build the industry's most powerful partner program.
Prior to joining Cisco, Chuck held management positions at Bay Networks and Ascend Communications.
Chuck is on the Board of Directors for BlackRock; Chairman of the US-Japan Business Council; a Member of the International Business Council for the World Economic Forum; on the Board of Directors for the Business Roundtable where he serves as Chairman of the Immigration Committee; a Board of Trustees member for the Ford Foundation; and a member of the International Council for the Belfer Center for Science and International Affairs at Harvard University.
Chuck holds a bachelor's degree in mathematics with a computer science concentration from the University of North Carolina.
11:45am EDT
12:00pm EDT
COVID Latest News: What it Means for Business & the Workforce
The avalanche of recent COVID-19 news – White House positive test confirmations, the President’s hospitalization – has put sharp focus on the very real, ongoing threat of the novel coronavirus. We’ll put into context what the news means for you and your employees and discuss best practices for staying safe and healthy, both physically and mentally.
Dr. Ashish K. Jha, Dean, Brown University School of Public Health
Interviewer: Tyler Mathisen, “Power Lunch” Co-Anchor and Vice President, Events Strategy, CNBC
Past, Present, Future: Work in a Post-COVID World
Where we’ve been and where we are gives us a roadmap to where we are going. Join us in a conversation bridging the evolution of work with our current experiences… and what it all means for the workforce of the future.
James Manyika, Senior Partner, McKinsey; Chairman, McKinsey Global Institute
James Suzman, anthropologist and author of “WORK: From the Stone Age to the Age of Robots”
Interviewer: Jon Fortt, “Squawk Alley” Co-Anchor, CNBC
Strategy Session
Detours and the Path Ahead – A Tech Roadmap
The past months saw a race toward large-scale digitization and the fast-tracking of projects to support a suddenly remote workforce. Pre-pandemic priorities took a back seat as the focus shifted to more urgent needs. Now that we’ve settled into new norms, discover the technology imperatives that will drive optimal outcomes in the months and years ahead.
Minsok Pak, Chief Strategy and Transformation Officer, Mondelêz International
Interviewer: Sara Eisen, “Closing Bell” Co-Anchor, CNBC
Strategy Session
Investing for the Future – The Finance Agenda
The role of the CFO is never more central to an organization’s ability to flourish than in times of an economy disrupted. Inherent in every decision are high levels of complexity and risk. Every choice to invest in one area means cutting back in another. Hear how one leading CFO is navigating today and planning for tomorrow.
Vasant Prabhu, Vice Chairman and CFO, Visa
Interviewer: Kate Rooney, Reporter, CNBC
Calm in Crisis: Managing Through Times of Dramatic Change
Ellen Kullman is no stranger to a tough challenge. She became chairman and CEO of DuPont mere months after the Lehman Brothers collapse. She steered the company through a very public activist campaign. She set sights on tackling the vast corporate leadership gender gap as co-Chair of Paradigm for Parity. And she assumed the CEO seat at 3D-printing unicorn Carbon just before the pandemic swept the globe. Learn Ellen’s secrets for surviving a crisis and the skills leaders must hone to succeed.
Ellen Kullman, President and CEO, Carbon
Interviewer: Tyler Mathisen, “Power Lunch” Co-Anchor and Vice President, Events Strategy, CNBC
CONCURRENT SESSIONS
Where We Work: Office Space after COVID
Tackling the complexities of bringing people safely back to the office is a defining challenge of our uncertain times. What are the technical hurdles and opportunities? What is the financial burden? Will towering corporate headquarters in major urban centers become relics of the past? We’ll journey into the future and discuss new visions for how and where we work.
Vishaan Chakrabarti, Dean, University of California, Berkeley, College of Environmental Design
Jennifer Kolstad, Global Design Director, Ford Motor Company
Moderator: Contessa Brewer, Correspondent, CNBC
IDEAS for a Changing World
Programmed and Sponsored by Workday
Technological advances, the widening skills gap, shifting workforce expectations, and demand for next-level agility and performance have dramatically accelerated the urgency for organizations to lean in on the next big IDEAS in Human Capital Management. We’ll discuss how to “level up” in five key areas: Inclusion and Belonging, Digital Acceleration, Enabling Experiences, Agile Organizations, and Skills-Based Talent Development.
Dr. John Boudreau, Professor Emeritus of Management and Organization, Senior Research Scientist, Center for Effective Organizations, Marshall School of Business, University of Southern California
Moderator: Greg Pryor, SVP People and Performance Evangelist, Workday
It’s In Our Hands — Together Forward @Work
Programmed and Sponsored by SHRM
It’s time for equality for all, across every area of society. This session will feature an executive discussion about the need for racial equity in the workplace. Attendees will learn key practices that can immediately be implemented in the workplaces of today to ensure organization-wide stand against all forms of social injustice. The session will also highlight unique professional talents that inspire a better world tomorrow.
Johnny Taylor, President and CEO, SHRM
Dantaya Williams, CHRO, Raytheon Technologies
Moderator: Emily Dickens, JD, Corporate Secretary, Chief of Staff and Head of Government Relations, SHRM
Meeting of Minds: Behind the Scenes with the CEOs of Box, Okta & Slack
As the pandemic’s spread triggered business disruptions that no one could have predicted, these three CEOs leaned on each other to help solve problems big and small. In this candid window into their weekly chats, they’ll talk successes, misses… and some WFH tech fails. Get the inside track on how these top tech leaders are managing their businesses during one of the most disruptive times in history.
Aaron Levie, Co-Founder and CEO, Box
Todd McKinnon, Co-Founder and CEO, Okta
Stewart Butterfield, Co-Founder and CEO, Slack
Interviewer: Deirdre Bosa, Technology Reporter, CNBC
Strategy Session
Trust and Transparency in the New Normal – The Talent Equation
During times of rapid change, the ability to communicate clearly and effectively is critical. Instilling trust amidst uncertainty is an imperative. What happens to corporate culture when people aren’t in one place? How do management teams connect meaningfully with a dispersed workforce? Leading executives from Walmart and Intel discuss ideas for overcoming these obstacles and setting a workforce-first agenda against a backdrop of continued unknowns.
Donna Morris, EVP and Chief People Officer, Walmart
Sandra Rivera, EVP and Chief People Officer, Intel Corporation
Interviewer: Jon Fortt, “Squawk Alley” Co-Anchor, CNBC
CONCURRENT SESSIONS
The Inequality Equation: Seeing Our Blind Spots
The inherent biases we possess impact many aspects of our work lives, including hiring, team building, management, and technology development. In this interactive session, explore ways to recognize our biases and avoid encoding inequity into the future of our work and workforce.
Stephanie Creary, Assistant Professor of Management, The Wharton School, University of Pennsylvania
Moderator: Sharon Epperson, Senior Correspondent, CNBC
The New Operational C-Suite
Programmed and Sponsored by Coupa Software
To tackle today’s economic climate, CFOs must rapidly pivot their role to one who is forward-looking and operational. This is the essential DNA of successful finance leaders for the foreseeable future. This session will explore the role of the operational CFO and the imperative of driving digital transformation for operational agility and efficiency, the new urgency around mitigating supplier risk, and new methods to better control the bottom line through smarter working capital management.
Todd Ford, CFO, Coupa Software
Moderator: Kourtney Gibson, President, Loop Capital Markets
Strengthening Connections to Customers Amid Forces of Massive Change
Programmed and Sponsored by T-Mobile for Business
Real customer service takes real people. No one knows this better than Jen Cambridge. As a key leader behind T-Mobile’s Team of Experts strategy, she’s cutting out the robots and transfers and connecting customers to the right person — the first time. With two decades of care experience under her belt, Jen will share her insights and wisdom – which is all about turning the traditional customer service paradigm on its head.
Jen Cambridge, VP of Frontline Systems & Experience, T-Mobile
Moderator: Shibani Joshi, Business Journalist
A Plan of Action: Ending Racial Inequity
As the Ford Foundation eloquently states, “Justice begins where inequality ends.” What is the private sector’s role in advancing social justice? How can business leaders work to disrupt systemic inequity and create measurable, lasting change? The time is now to make the conscious choices that will build better opportunities for workers today and generations to come.
Darren Walker, President, Ford Foundation
Interviewer: Sharon Epperson, Senior Correspondent, CNBC
Mental Health in Focus
After a year of so much uncertainty and complexity, employers are grappling with the effects 2020 has had on the mental health of employees. One expert will test your knowledge and offer up tips on how to spot signs of stress and trauma in workers and get them the help they need.
Luana Marques, Clinical Psychologist, Massachusetts General Hospital; Associate Professor, Harvard Medical School
Organizational Resilience: From Surviving to Thriving
No one could have completely predicted the series of events that brought us to where we are today. At first, the mode was one of survival: What changes can we make immediately to ensure workforce safety and keep the lights on? Now, the mode is how to thrive. Cisco’s CEO and Chief People Officer share their experiences, strategies, and outlook for building a better tomorrow, despite what challenges may still lie ahead.
Francine Katsoudas, EVP and Chief People Officer, Cisco
Chuck Robbins, Chairman and CEO, Cisco
Interviewer: Jon Fortt, “Squawk Alley” Co-Anchor, CNBC
3:30pm EDT
One thing we’ve learned in the first two years of @Work is the critical role of collaboration in creating the great companies of the future. This October in New York, we're bringing leaders together from across functions to explore the ways great leaders are working together to transform their organizations.
To be effective in today’s rapidly changing business environment, companies need to be agile, innovative, and collaborative. The @Work Summit will examine the best ways to break down silos, recruit and retain the best workers and leverage new technologies to achieve better performance.
CEOs, CTOs, CFOs, CHROs and other top executives leading digital transformation, and preparing their companies and employees for the future.
Workday is a leading provider of enterprise cloud applications for finance and human resources. Founded in 2005, Workday delivers financial management, human capital management, planning, and analytics applications designed for the world’s largest companies, educational institutions, and government agencies. Organizations ranging from medium-sized businesses to Fortune 50 enterprises have selected Workday.
To learn more, visit www.workday.com.
Coupa Software is the leading provider of BSM solutions. We offer a comprehensive, cloud-based BSM platform that has connected hundreds of organizations with more than four million suppliers globally. Our platform provides greater visibility into and control over how companies spend money. Using our platform, businesses are able to achieve real, measurable value and savings that drive their profitability. Learn more at www.coupa.com. Read more on the Coupa Blog or follow @Coupa on Twitter.
SHRM, the Society for Human Resource Management, creates better workplaces where employers and employees thrive together. As the voice of all things work, workers and the workplace, SHRM is the foremost expert, convener and thought leader on issues impacting today’s evolving workplaces. With 300,000+ HR and business executive members in 165 counties, SHRM impacts the lives of more than 115 million workers and families globally.
T-Mobile for Business brings the Un-carrier experience to customers unwilling to settle. With a network that now covers 99% of Americans, the nation’s most advanced 4G LTE, and in hot pursuit of 5G, T-Mobile continues solving industry pain points and has businesses of all sizes ready for the future of wireless.
ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android. Founded in 2010, the Santa Monica-based marketplace has over 1000 employees in the U.S., Canada, the U.K. and Israel.
Arianna Huffington is the founder of The Huffington Post, the founder and CEO of Thrive Global, and the author of 15 books, including, most recently, Thrive and The Sleep Revolution. In May 2005, she launched The Huffington Post, a news and blog site that quickly became one of the most widely-read, linked to, and frequently-cited media brands on the Internet. In August 2016, she launched Thrive Global, a corporate and consumer well-being and productivity platform with the mission of changing the way we work and live by ending the collective delusion that burnout is the price we must pay for success. She has been named to Time Magazine's list of the world’s 100 most influential people and the Forbes Most Powerful Women list. Originally from Greece, she moved to England when she was 16 and graduated from Cambridge University with an M.A. in economics. At 21, she became president of the famed debating society, the Cambridge Union. Her last two books, Thrive: The Third Metric to Redefining Success and Creating a Life of Well-Being, Wisdom, and Wonder and The Sleep Revolution: Transforming Your Life, One Night At A Time, both became instant international bestsellers.
Jason Fried is co-founder & CEO of Basecamp, makers of a leading web-based project management and communication platform. A self-described “non-serial entrepreneur”, he created and sold his first software product while a student at the University of Arizona, and has been running Basecamp (formerly 37signals) since its founding in 1999. Fried is also the New York Times bestselling co-author of the books “Getting Real”, “REWORK”, “Remote”, and the recent “It Doesn’t Have to Be Crazy at Work”, released in 2018. Follow him on Twitter @JasonFried.
Virginia M. (Ginni) Rometty is the former Executive Chairman of IBM. She was previously Chairman, President and Chief Executive Officer.
Ginni became Chairman, President and Chief Executive Officer of IBM in 2012. During her tenure she made bold changes to reposition IBM for the future, investing in high value segments of the IT market and optimizing the company’s portfolio. Under Ginni’s leadership, IBM built out key capabilities in hybrid cloud, security, quantum computing, industry expertise, and data and AI, both organically and through acquisition. IBM acquired 64 companies during Ginni’s tenure as CEO, including Red Hat, the largest acquisition in the company’s history. She reinvented more than 50 percent of IBM’s portfolio, built a $21 billion hybrid cloud business and established IBM’s leadership in AI, quantum computing and blockchain, while divesting nearly $10 billion in annual revenue to focus the portfolio on IBM’s high-value, integrated offerings.
Ginni also established IBM as the model of responsible stewardship in the digital age. She was the industry’s leading voice on technology ethics and data stewardship, working relentlessly to safely usher new technologies into society. She enabled people of diverse backgrounds and education levels to participate in the digital economy by building talent, skills and opportunity for disadvantaged populations. Under her leadership, IBM created thousands of New Collar jobs and championed the reinvention of education around the world, including the explosive growth of the six-year Pathways in Technology Early College High Schools, or P‑TECHs, which are helping prepare the workforce of the future, serving hundreds of thousands of students in over 200 schools and 24 countries. She also helped to redefine the purpose of the corporation through her work with the Business Roundtable, expanding corporate commitments to include a wide range of stakeholders, from customers to communities.
IBM also achieved record results in diversity and inclusion under Ginni’s leadership. This included extending parental leave and making it easier for women to return to the workforce through a ‘returnships’ program with hands-on work experience in emerging technologies. This pioneering work was recognized in 2018 by the prestigious Catalyst Award for advancing diversity and women’s initiatives. IBM is the only tech company to have earned this recognition in the past 20 years and the only company ever to be honored four times.
Beginning her career with IBM in 1981, Ginni held a series of leadership positions across the company and led the successful integration of PricewaterhouseCoopers Consulting, creating a global team of more than 100,000 business consultants and services experts.
Ginni has a Bachelor of Science degree with high honors in computer science and electrical engineering from Northwestern University, where she later was awarded an honorary degree. She also has honorary degrees from Rensselaer Polytechnic Institute and North Carolina State University.
She serves on the Council on Foreign Relations, the board of trustees of Northwestern University, where she is a Vice Chair, and the boards of overseers and managers of Memorial Sloan-Kettering Cancer Center. She is co-chair of the Aspen Institute’s Cyber Group, a member of the advisory board of Tsinghua University School of Economics and Management, and a member of the Singapore Economic Development Board International Advisory Council.
Drew co-founded Dropbox in 2007. He’s led our growth from a simple idea to a service used by hundreds of millions of people around the world. Drew’s responsible for the direction and product strategy of our company.