TEC Summit: Technology & Society after the Pandemic

The CNBC Technology Executive Council Summit is CNBC’s flagship technology event. This year’s interactive virtual experience will convene TEC members to discuss Technology & Society after the Pandemic. Digital transformation spurred by the global pandemic has had and will continue to have big implications across all aspects of society; summit sessions to cover the pandemic’s impact on: Government & Democracy, Economy, Public Health, Work, & Social Justice. In this members-only event, VIP newsmakers, CNBC journalists, and TEC members will discuss digital transformation, technology leadership, and critical technology themes debated throughout the year, and will look ahead to what’s next. Expect impactful mainstage virtual programming, interactive breakout discussions, and private peer-to-peer networking


TEC is the premiere council of technology executives assembled exclusively by CNBC. This is an all-new, event-led CNBC editorial initiative, presenting an ongoing discussion focused on how companies employ breakthrough technologies to solve problems and power growth, designed to capture the collaborative spirit of successful organizations and surface best practices of transformative organizations.

From corporations — public and private — to nonprofits and government entities, the CNBC Technology Executive Council comprises top tech executives who are transforming organizations by leveraging innovation and disruption.

Summit audience includes TEC members across a wide range of industries and companies, technology stakeholders in the government and nonprofit sectors, academics, business leaders, and technology influencers.

The TEC Summit is an exclusive event for members; learn more about the TEC and apply for membership at www.cnbccouncils.com/tec.

Read more from our TEC special report on cnbc.com.

Learn more about our past events.


Frank Slootman

Frank Slootman currently serves as Chairman and CEO at Snowflake. Frank has over 25 years of experience as an entrepreneur and executive in the enterprise software industry. Mr. Slootman served as CEO and President of ServiceNow from 2011 to 2017, taking the organization from around $100M in revenue, through an IPO, to $1.4B. Prior to that, Frank served as President of the Backup Recovery Systems Division at EMC following an acquisition of Data Domain Corporation/Data Domain, Inc., where he served as the Chief Executive Officer and President, leading the company through an IPO to its acquisition by EMC for $2.4B. Slootman holds undergraduate and graduate degrees in economics from the Netherlands School of Economics, Erasmus University Rotterdam.

Alexis Wichowski

Wichowski is a public servant, teacher, and writer, recently of the book "The Information Trade: How Big Tech Conquers Countries, Challenges Our Rights, and Transforms Our World" (HarperCollins). She currently works as Deputy Chief Technology Officer for Innovation for the City of New York's Mayor's Office of the CTO. She also teaches on media, government, & technology at Columbia University's School for International and Public Affairs. Wichowski served at the US Department of State from 2010-2015.

Alex Stamos

Alex Stamos is a cybersecurity expert, business leader and entrepreneur working to improve the security and safety of the Internet through his teaching and research at Stanford University. Stamos is an Adjunct Professor at Stanford’s Freeman-Spogli Institute and a visiting scholar at the Hoover Institution.

Prior to joining Stanford, Alex served as the Chief Security Officer of Facebook. In this role, Stamos led a team of engineers, researchers, investigators and analysts charged with understanding and mitigating information security risks to the company and safety risks to the 2.5 billion people on Facebook, Instagram and WhatsApp. During his time at Facebook, he led the company’s investigation into manipulation of the 2016 US election and helped pioneer several successful protections against these new classes of abuse. As a senior executive, Alex represented Facebook and Silicon Valley to regulators, lawmakers and civil society on six continents, and has served as a bridge between the interests of the Internet policy community and the complicated reality of platforms operating at billion-user scale. In April 2017, he co-authored “Information Operations and Facebook”, a highly cited examination of the influence campaign against the US election, which still stands as the most thorough description of the issue by a major technology company.

Before joining Facebook, Alex was the Chief Information Security Officer at Yahoo, rebuilding a storied security team while dealing with multiple assaults by nation-state actors. While at Yahoo, he led the company’s response to the Snowden disclosures by implementing massive cryptographic improvements in his first months. He also represented the company in an open hearing of the US Senate’s Permanent Subcommittee on Investigations.

In 2004, Alex co-founded iSEC Partners, an elite security consultancy known for groundbreaking work in secure software development, embedded and mobile security. As a trusted partner to world’s largest technology firms, Alex coordinated the response to the “Aurora” attacks by the People’s Liberation Army at multiple Silicon Valley firms and led groundbreaking work securing the world’s largest desktop and mobile platforms. During this time, he also served as an expert witness in several notable civil and criminal cases, such as the Google Street View incident and pro bono work for the defendants in Sony vs George Hotz and US vs Aaron Swartz. After the 2010 acquisition of iSEC Partners by NCC Group, Alex formed an experimental R&D division at the combined company, producing five patents.

A noted speaker and writer, he has appeared at the Munich Security Conference, NATO CyCon, Web Summit, DEF CON, CanSecWest and numerous other events. His 2017 keynote at Black Hat was noted for its call for a security industry more representative of the diverse people it serves and the actual risks they face. Throughout his career, Alex has worked toward making security a more representative field and has highlighted the work of diverse technologists as an organizer of the Trustworthy Technology Conference and OURSA.

Alex has been involved with securing the US election system as a contributor to Harvard’s Defending Digital Democracy Project and involved in the academic community as an advisor to Stanford’s Cybersecurity Policy Program and UC Berkeley’s Center for Long-Term Cybersecurity. He is a member of the Aspen Institute’s Cyber Security Task Force, the Bay Area CSO Council and the Council on Foreign Relations. Alex also serves on the advisory board to NATO’s Collective Cybersecurity Center of Excellence in Tallinn, Estonia.

Stamos worked under Prof. David Patterson while earning a BS in Electrical Engineering and Computer Science at UC Berkeley. He lives in the Bay Area with his wife and three children.

Tom Leighton

Dr. Tom Leighton co-founded Akamai Technologies in 1998 and served as Akamai’s Chief Scientist until he became CEO in 2013. Under Dr. Leighton’s leadership, Akamai has evolved from its origins as a Content Delivery Network (CDN) into one of the most essential and trusted cloud delivery and cybersecurity platforms, upon which many of the world’s best brands and enterprises build and secure their digital experiences. During his initial six years as CEO, Akamai’s revenue nearly doubled, growing from less than $1.4 billion in 2012 to more than $2.7 billion in 2018. Over the same time, annual revenue from Akamai’s security business grew more than 25-fold, to more than $658 million in 2018.

As one of the world's preeminent authorities on algorithms for network applications and cybersecurity, Dr. Leighton discovered a solution to freeing up web congestion using applied mathematics and distributed computing. Akamai used this technology to create the world's largest distributed computing platform, which today delivers and secures tens of millions of requests per second to billions of users around the world.

Dr. Leighton holds more than 50 patents involving content delivery, Internet protocols, algorithms for networks, cryptography and digital rights management. He and Akamai’s co-founder Danny Lewin were inducted into the National Inventors Hall of Fame in 2017 for having “invented the methods needed to intelligently replicate and deliver content over a large network of distributed servers, technology that would ultimately solve what was becoming a frustrating problem for Internet users known as the ‘World Wide Wait.’” In 2018, the Marconi Society selected him to receive the Marconi Prize for “his fundamental contributions to technology and the establishment of content delivery networks.” He is also a member of the National Academy of Sciences, the National Academy of Engineers, and the American Academy of Arts and Sciences.

Dr. Leighton has served on numerous government, industry and academic advisory panels. He was one of 18 CEOs invited to the White House in 2017 for the launch of the American Technology Council to develop solutions to modernize and secure the U.S. government’s IT systems. From 2003 to 2005, he served on the President's Information Technology Advisory Committee and chaired its Subcommittee on Cybersecurity. He is also a member of the National Academy of Sciences, the National Academy of Engineering, and the American Academy of Arts and Sciences.

Dr. Leighton has been personally committed to increasing the pipeline of students pursuing STEM careers for over thirty years, first as a mathematics professor at MIT and now through his leadership at Akamai. He is a strong supporter of the Akamai Foundation, which promotes mathematics education, and he oversaw the creation of the Akamai Technical Academy, an innovative program developed in-house, aimed at training diverse non-technical professionals for technical careers. He also supports numerous charitable organizations dedicated to improving STEM education and opportunities for K-12 students, including The Center for Excellence in Education, the Society for Science and the Public (sponsor of the Intel Science Search), The Mathematical Association of America (sponsor of the Math Olympiad), the Math Competition for Girls, and Girls Who Code.

Dr. Leighton graduated summa cum laude from Princeton University in 1978 with a B.S.E. in Electrical Engineering and Computer Science. He received his Ph.D. in Applied Mathematics from MIT in 1981.

Michael Ellison

Michael Ellison is Co-Founder and CEO of CodePath.org.

Julie Orlando

Julie Orlando is Chief Product Officer of Nanotronics and a CNBC TEC Member.

Julie Orlando began working for Nanotronics’ cofounders Matthew and John Putman at their previous company, Tech Pro, Inc. where she played a key role in hardware development, sales, and customer service. When Roper Industries acquired Tech Pro in 2008, Orlando went on to run a division of Duramax, leading projects for major industrial entities, defense contractors, and branches of the military. Orlando joined Nanotronics as employee number three, where she currently holds the position of Chief Product Officer. Orlando has published several papers in both domestic and international journals, which she has presented at material science conferences and symposia.

Nicola Morini Bianzino

Nicola is EY Global Chief Technology Officer, focused on bringing technology products to EY clients and positioning technology at the heart of the organization.

With a 20 year track record of driving technology strategy innovation, he advises global clients on technology investment and their innovation agendas, providing industrialized technology products to meet their most pressing business needs.

An early AI pioneer, he wrote a thesis on the application of neural networks to business in 1997.

Nicola is a high-profile global media commentator and contributes to MIT Sloan Management Review, Forbes and HBR. A thought leader on AI, machine learning, innovation and big data, he is passionate about extracting value from technology investment. He holds a master’s degree in Artificial Intelligence and Economics from the University of Florence.

Darren Dworkin

Darren Dworkin leads the day-to-day strategy and technology operations of the information and clinical technology teams. He led the implementation of a comprehensive electronic medical record to help transform care using advanced technology, helping to propel Cedars-Sinai to be a national leader in its use of technology at the point of care.

Dworkin has led the use of early stage and digital health companies in the field. He helped launch the Cedars-Sinai Accelerator program to help early stage companies grow and is a co-founder of Stanson Health, a clinical decision support and analytics company.

Before joining Cedars-Sinai in 2006, he was chief technology officer at Boston Medical Center and director of information technology at Unisource Canada, a division of Georgia-Pacific.

Dworkin serves on numerous boards and advisory councils and enjoys mentoring entrepreneurs.

He earned a bachelor's degree in economics from Concordia University in Montreal, Canada.

Angie Ruan

Angie Ruan serves as Senior Vice President of Technology in Nasdaq. In this role, Ms. Ruan is responsible for overseeing the development of key Nasdaq Market Technology products, and Nasdaq Corporate Solutions products.

Prior to joining Nasdaq, Ms. Ruan served as the Global Group Technology VP of consumer experiences and platform for American Express. She was responsible for the digital transformation of American Express web and mobile technology. Before then, she was the Unit CIO for US Consumer and US Small Business.

Prior to joining American Express, Ms. Ruan was the Head of Engineering for Global PayPal Retail and Merchant product lines. She also held various executive engineering leadership roles at eBay including building the eBay messaging system, creating the eBay mobile platform, and transforming the DevOps organization.

Ms. Ruan holds a MS in Computer Science from University of California, Santa Barbara, and studied undergraduate in Computer Science at Tsinghua University of China.

Sarah Franklin

As EVP and GM of Trailhead and Developer Relations, Sarah Franklin believes that she has the best job at Salesforce. In her role, Sarah is working towards fulfilling her mission of empowering anyone, anywhere––no matter their education level, gender, background or socioeconomic status––to land a top job in the booming Salesforce Economy. Sarah and her 350-person team are the brains behind Trailhead, Salesforce’s free, interactive and gamified online learning platform. With Trailhead, anyone can learn the in-demand skills needed to land a top job.

Sarah devotes her workday to overseeing the growth of the Trailhead community, working with the product team to deliver innovative new product features, championing the editorial team to collaborate across the entire company to create exciting new bite-sized content for users. Working with users across a range of disciplines like app development, digital marketing and more, Sarah and her team are having a meaningful impact on the future of people’s careers and helping to bridge the skills gap.

Sarah’s proudest work moments come from the success of Trailblazers community, the 1.3M individuals who are actively using Trailhead to skill up and transform their careers. A few of their success stories include Pete Lyons, a former cook who learned Trailhead without a formal education or technical training, and Mark Tossell, an engineer, turned pastor, turned engineer again who struggled to find a job since his drastic career shift. Trailhead taught these two Trailblazers the skills needed for their jobs and provided a path for their new careers. Trailhead has become an incredible movement that Sarah conceptualized, developed and continues to lead.
Additionally, Sarah leads developer relations at Salesforce. In this male-dominated industry, Sarah is focused on creating an inclusive and diverse community and today, the Salesforce developer community includes more than 4 million individuals and is the fastest-growing enterprise developer community.

After graduating from college with a degree in chemical engineering, Sarah never thought she would end up as one of the top leaders at a Fortune 500 company. With her technical background and degree, she saw her future in the lab. However, Sarah’s tenacity, willingness to take risks and think big is what has driven her career success. Following a few years in engineering, Sarah was ready to make a major career change. Even without the “right” experience, she followed her passion and moved into the world of marketing at Salesforce.

As a mother of two girls, Sarah is passionate about creating a work environment that is inclusive and diverse. She is a mentor to many women on her team, throughout the company and to members of the Salesforce community. She is a thoughtful listener and strong advocate for career advancement and equal opportunity.

Bill Patterson

Bill Patterson is executive vice president and general manager of CRM Applications at Salesforce, where he leads product innovation, growth and customer success for Salesforce Sales Cloud, Service Cloud and Salesforce Essentials. Most recently, Bill led development of Salesforce’s work.com (http://work.com/), a set of new technology solutions to help business and community leaders around the world reopen safely, re-skill employees and respond efficiently on the heels of COVID-19.

A former software engineer and enterprise solutions architect, Bill joined Salesforce in 2017 after a 14-year career at Microsoft, where he held various leadership roles across product strategy, product management, product marketing and software engineering. Throughout his career, Bill has helped Fortune 1000 companies design and deploy strategic customer engagement, contact center and field service solutions. His passion is in helping companies connect with their customers and elevating the strategic importance of customer engagement tools to drive their businesses forward.

Rob Thomas

Robert D. Thomas is Senior Vice President of IBM Cloud and Data Platform. He directs IBM’s product design and investment strategy, expert labs, global software product development, marketing and field operations across the company’s vast software portfolio. Major product brands under Rob’s leadership include Watson, Db2, Cognos, QRadar, and Cloud Paks.

Rob was previously the General Manager of IBM Data and Watson AI. Under his leadership, IBM has emerged as a leader in data and AI, spanning databases, data integration and governance, business intelligence, financial planning, data science and AI tools, and AI applications. Since joining IBM’s software unit, Rob has held roles of increasing responsibility and overseen 4 acquisitions by the firm, representing over $2.5 billion in transaction value.

In 1999, he joined IBM in technology and strategy consulting, first in Atlanta and then in New York. In 2004, Rob joined IBM’s high technology business, to build an engineering services organization focused on semiconductor design and software/systems development. At one point, he led the business and manufacturing in Asia Pacific, living in Tokyo, Japan.

In 2007, Rob joined IBM’s software business, focused on data and analytics. He held a variety of roles, leading IBM’s transition from core databases to delivering broader analytical capabilities, investing in open source, and eventually artificial intelligence.

In 2015, John Wiley & Sons published Rob’s first book, titled “Big Data Revolution: What farmers, doctors, and insurance agents can teach us about patterns in big data”. The Financial Times called the book, “interesting as a case study of the philosophical assumptions that underpin the growing obsession with data.” In December 2016, Rob published his second book, “The End of Tech Companies”, educating business leaders on how to navigate digital disruption in every industry. In April 2020, O’Reilly published Rob’s latest book, “The AI Ladder: Accelerate Your Journey to AI.” The book serves as a practical guide for business leaders to discover where they are in their AI journey and learn the steps necessary to successfully scale AI throughout their organization. Today, he writes extensively on his blog robdthomas.com.

Born in Florida, Rob studied economics at Vanderbilt University, earning his BA in Economics. During his MBA from the University of Florida, Rob worked in equity research, learning applied economics, finance, and financial analysis. Rob serves on the board of Domus (Stamford, CT), which assists underprivileged children in Fairfield county. He is an active volunteer at Filling in the Blanks, an organization focused on fighting childhood hunger in local communities. He lives in New Canaan, CT with his wife and three children.

Mike Katz

Mike Katz is the executive vice president of T-Mobile for Business, where he leads all sales, operations, IoT, and business development for the organization, as well as for T-Mobile's wholesale business. In other words, if it has anything to do with B2B at T-Mobile, it rolls up through Mike.

Mike started his T-Mobile career 20 years ago working in the third-party distribution and sales organization. There, he helped launch and build distribution networks in some of the company’s biggest markets, like Denver and Chicago. Before his current role, he worked across an array of T-Mobile teams, including marketing, corporate strategy, and sales. He was also one of the architects behind the Un-carrier revolution and is focused on taking that same customer experience-obsessed culture to the world of B2B—which is T-Mobile's fastest growing part of the business.

In 2017, Mike was recognized as one of Puget Sound Business Journal’s top 40 business leaders under 40 in the Seattle area. He holds a bachelor’s degree in sociology from Colorado State University. When he’s not working to empower T-Mobile for Business customers, he and his wife are often on the sidelines of Seattle sports fields cheering on their four kids.

Julia Boorstin

Julia Boorstin is CNBC’s Senior Media & Tech Correspondent based at the network’s Los Angeles Bureau. She covers media with a special focus on the intersection of media and technology. Boorstin also plays a key role on CNBC’s bi-coastal tech-focused program “TechCheck” (M-F, 11AM-12PM ET/8AM-9AM PT) delivering reporting, analysis and interviews around streaming, social and the convergence of media and technology. She joined CNBC in May 2006 as a general assignment reporter and in 2007 moved to Los Angeles to cover media.

In 2013, Boorstin created and launched the CNBC Disruptor 50, an annual list she oversees, highlighting the private companies transforming the economy and challenging companies in established industries. Additionally, she reported a documentary on the future of television for the network, “Stay Tuned…The Future of TV.” She also helped launch CNBC’s ‘Closing the Gap’ initiative covering the people and companies closing gender gaps, and leads CNBC’s coverage of studies on this topic. She is currently writing a book called, “WHEN WOMEN LEAD: What they achieve, Why they succeed, and How we can learn from them,” about female founders that Simon & Schuster’s Avid Reader imprint is publishing in October 2022.

Boorstin joined CNBC from Fortune magazine where she was a business writer and reporter since 2000. During that time, she was also a contributor to “Street Life,” a live market wrap-up segment on CNN Headline News.

In 2003, 2004 and 2006, The Journalist and Financial Reporting newsletter named Boorstin to the “TJFR 30 under 30” list of the most promising business journalists under 30 years old. She has also worked for the State Department’s delegation to the Organisation for Economic Co-operation and Development and for Vice President Gore’s domestic policy office.

She graduated with honors from Princeton University with a B.A. in history. She was also an editor of The Daily Princetonian.

Christina Farr

Christina Farr is a technology and health reporter for CNBC.com in San Francisco. She most recently was a senior writer at Fast Company, covering biotech and health-tech for digital and print, and an Apple reporter at Reuters News. She hails from London, UK and is a graduate of Stanford’s School of Journalism

Jon Fortt

Jon Fortt is co-anchor of CNBC’s “Closing Bell: Overtime” (M-F, 4PM-5PM). He created the weekly segments, “On the Other Hand” on “Squawk Box,” a one-man debate; and “Working Lunch” on “Power Lunch,” which features his in-depth interviews with news making CEOs such as Microsoft’s Sayta Nadella, Amazon’s Andy Jassy, AMD’s Lisa Su and Sanofi’s Paul Hudson.

Previously, he co-anchored CNBC’s “TechCheck” and “Squawk Alley.” Prior to that, he served as an on-air editor based at CNBC’s global headquarters in Englewood Cliffs, N.J. Fortt joined CNBC as technology correspondent in July 2010, working from CNBC’s Silicon Valley bureau where he covered the companies, start-ups and trends that are driving innovation in the industry.

Fortt is the creator of Fortt Knox (https://www.youtube.com/forttknox), a digital show he launched in 2016 that features in-depth 1:1 interviews with founders, CEOs and innovators. In 2020, he created The Black Experience in America: The Course (https://forttmedia.com), an online resource for exploring history and culture.

Fortt came to CNBC from Fortune magazine, where as a senior writer he covered both large technology companies— such as Cisco, Hewlett-Packard, and Microsoft—and trends, including cloud computing and the smartphone revolution. Before joining Fortune in 2007, Fortt was a senior editor at Business 2.0 magazine where he produced the “What Works” section. From 1999 to 2006, Fortt wrote and edited at the San Jose Mercury News, Silicon Valley’s hometown newspaper. There he contributed to several efforts that won awards from the Society of American Business Editors and Writers.

Fortt graduated from DePauw University as a Media Fellow, with a B.A. in English.

Follow Jon Fortt on LinkedIn at https://www.linkedin.com/in/jonfortt/.

Deirdre Bosa

Deirdre Bosa is anchor of CNBC’s tech-focused franchise, “TechCheck,” based out of the network’s San Francisco Bureau. Previously, she was anchor of the network’s daily program, “TechCheck,” that ran from April 2021 to February 2023. Before that, Bosa served as a technology reporter, owning stories on the biggest names in tech from Amazon to Alphabet, key players in China’s tech scene like Alibaba and Huawei, and Silicon Valley’s largest disruptors from Airbnb to Uber to WeWork. Prior to that, she was a frequent presence on air and online as a CNBC contributor, reporting out of Vancouver, Canada.

Bosa joined CNBC in 2012 covering the markets and economies of London and Singapore. She has co-anchored morning programs including “Squawk Box Asia,” “Squawk Box Europe,” and “Worldwide Exchange.”

Prior to CNBC, Bosa was an anchor and reporter for CCTV News International based in Beijing, as well as a contributor to Fox Business News. Deirdre also worked for several multinational corporations including Barrick Gold in Toronto and Rio Tinto in Shanghai.

She is a graduate of McGill University in Montreal, Canada and University of Hong Kong’s Masters of Journalism program.


1:00pm ET

Program Begins – Mainstage Sessions

Opening Keynote: Red Hot Snowflake
Boasting the hottest tech IPO of the year (and the biggest software IPO ever), Snowflake, the cloud-based data-warehousing company has been on fire in 2020. CEO Frank Slootman joins us to talk about how the company’s approach to innovation enabled it to build a unique architecture and technology that stands out in a field dominated by tech giants.
Frank Slootman, Chairman and CEO, Snowflake
Interviewer: Jon Fortt, “Squawk Alley” Co-anchor, CNBC

Watch the full interview


Election 2020 and the War on Misinformation
As big tech continues brawling with Capitol Hill over regulation, everything from bots to hackers to foreign actors have taken fake news and misinformation to new heights. And with another contentious U.S. election days away, the possible consequences have never been more dire. How can a détente be reached between big tech and governments in order protect democracies around the globe?
Alex Stamos, Director, Stanford Internet Observatory and Fmr. Chief Security Officer, Facebook
Alexis Wichowski, Deputy CTO for Innovation, New York City Mayor’s Office of the CTO
Moderator: Julia Boorstin, Senior Media and Entertainment Correspondent, CNBC

Watch the full interview

1:55pm ET

Concurrent Member Panels

After the acceleration: What’s next for digital transformation
The pandemic forced many companies to adapt to a new environment in record time, testing the limits of artificial intelligence, machine learning, edge computing and other emerging technologies. In some cases, 5-10 years’ worth of adoption happened in just one or two months. Now that the dust has somewhat settled, what did we all learn and what happens next?
Nicola Morini Bianzino, Global CTO, EY (TEC Member)
Julie Orlando, Chief Product Officer, Nanotronics (TEC Member)
Moderator: Jon Fortt, “Squawk Alley” Co-anchor, CNBC

Watch the full interview


After the vaccine: Contact tracing, testing and population health
It’s not here yet, but the handful of companies working on Covid vaccines are hopefully safe and effective. That will bring new complexity to an already complicated public health environment. How can technology capabilities honed for contact tracing and testing be pivoted to help distribute a vaccine and track immunity, and what competencies will need to be developed?
Stephen Boyer, Founder and CTO, BitSight (TEC Member)
Darren Dworkin, SVP, Enterprise Information Services and CIO, Cedars-Sinai Medical Center (TEC Member)
Carissa Rollins, CIO, UnitedHealthcare (TEC Member)
Moderator: Christina Farr, Technology and Health Reporter, CNBC.com

Watch the full interview


After the lockdown: Earlier adoption and other changes to consumer behavior
Last spring’s quarantine pushed millions of new consumers to try new ways of spending their money for the first time. Adoption of mobile payments, online shopping, food and grocery delivery all surged. But what stuck? And what new protocols are customers demanding, or governments requiring, to keep them safe while the pandemic rages on? We discuss technology’s role in the new future of retail and the consumer.
Carol Juel, EVP and CIO, Synchrony Financial (TEC Member)
Moderator: Deirdre Bosa, Technology Reporter, CNBC

Watch the full interview

2:30pm ET

Mainstage Session

Securing the Digital Economy
From the accelerated growth of ecommerce, to the explosion of streaming media, to the emergence of 5G – each brings incredible economic opportunity, but also new and complex vulnerabilities. Legendary mathematician, entrepreneur and technologist Tom Leighton provides his deep insights on the future of the digital economy and how to protect it.
Dr. Tom Leighton, Co-Founder and CEO, Akamai Technologies
Interviewer: Deirdre Bosa, Technology Reporter, CNBC

Watch the full interview

3:00pm ET

Concurrent Roundtables

The following are on-the-record discussions focused on several topics related to technology, the pandemic and the future of work. Attendees will choose one of these four roundtables to join, and all are welcome to participate in the discussions on camera.


Roundtable 1: AI, Chatbots and Distributed Call Centers: Customer Service in 2021
How a forced work-from-home experiment this past spring, combined with improving AI-driven process automation and a customer more willing to interact with robots, knowingly or unknowingly, has led to a customer service revolution.

Watch the full interview


Roundtable 2: Remote Work and the Next Stage of Globalization
If work can truly be done from anywhere, companies will be tempted to “offshore” service work from engineering and coding, to legal and accounting, to trim costs. How tech executives will deliver secure, functioning collaborative tools to their companies for this next stage of globalization.

Watch the full interview


Roundtable 3: Rethinking technology’s role in Diversity, Equity and Inclusion efforts
From talent recruitment to product development, how tech leaders can play an important role in building a more just and equitable society.

Watch the full interview


Roundtable 4: Distributed Networks for the Distributed Workforce
As companies try to keep up with the accelerating work-from-anywhere megatrend, spending on distributed and hybrid cloud infrastructure is expected to outpace all other IT spending. How to spend efficiently to build and maintain secure, functioning distributed networks.

Watch the full interview

3:30pm ET

Mainstage Session

Tech for Social Justice
2020 will be remembered as the year when the world came together in a final stand, demanding real world solutions to social injustice. From closing the education gap to addressing socioeconomic disparities, tech firms big and small has made some loud promises, but the challenge ahead is making good on those promises to become a leading force for social justice action.
Michael Ellison, Co-Founder and CEO, Codepath.org
Interviewer: Jon Fortt, “Squawk Alley” Co-anchor, CNBC

Watch the full interview

4:00pm ET



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